Executive Director Human Resources- Comcast Business

Profile

Comcast Business offers technology solutions ranging from Ethernet, internet, and WiFi connectivity to voice, television, and managed Enterprise solutions to power businesses of all sizes to perform better. From small businesses to mid-market and large Enterprise organizations, Comcast Business serves business customers across the country. Powered by an advanced, Gig-speed network and backed by 24/7 technical support, Comcast Business is one of the largest contributors to the growth of Comcast Cable. The organization is the nation’s largest cable provider to small and mid-size businesses and has emerged as a force in the Enterprise market, recognized by leading industry associations as one of the fastest growing provider of Ethernet services.

Job Summary

Responsible for participating in the development of Comcast Business Enterprise Sales and CB HQ long-term business objectives, personnel philosophy and strategic planning in relation to personnel programs and trends in Human Resources management. Administers Human Resources policies and procedures as they pertain to all employees within the Company. Provides support and direction to Human Resources administrative staff in regard to Human Resources polices, EEO, wage and salary management, benefits and training. Directs training staff to ensure that all required training programs are completed and documented. Develops Human Resources strategies and implements plans that align with Company and Division business objectives. Provides leadership and direction for team which may include multiple functional areas. Develops and implements strategy for functional area(s). May have responsibility for developing and managing budget.

Job Description

Core Responsibilities

Facilitates strategic planning and management for the Human Resources Department; provides guidance and expertise in the management of Human Resources for the Company.

Provides interpretation of Company policies and state legal requirements. Provides for communications with other departments regarding human resources issues.

Serves on the senior leadership team and assists and guides departments and offices in the resolution of conflicts and implementation of new and revised laws and regulations.

Guides and manages the overall delivery of Human Resources services, policies and functions for the Company.

Directs planning and administration of corporate compensation and total rewards throughout the Company and other services as appropriate.

Coordinates the implementation of services, policies and programs through Human Resources staff; provides leadership, coaching and education to professional and administrative support staff, sharing knowledge and assisting them to be more effective.

Serves as a liaison between the Human Resources department and other offices, departments and organizations. Leads integrated work teams and cross-functional projects. Builds relationships to foster successful collaborations.

Develops a superior workforce and a culture that emphasizes quality, continuous improvement and high performance.

Consistent exercise of independent judgment and discretion in matters of significance.

Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.

Other duties and responsibilities as assigned.

Employees at all levels are expected to:

Understand our Operating Principles; make them the guidelines for how you do your job.

Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.

Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.

Win as a team - make big things happen by working together and being open to new ideas.

Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.

Drive results and growth.

Respect and promote inclusion & diversity.

Do what's right for each other, our customers, investors and our communities.

Disclaimer:

This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Comcast is an EOE/Veterans/Disabled/LGBT employer.

Education

Bachelor's Degree

Relevant Work Experience

10 Years

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary (https://jobs.comcast.com/life-at-comcast/benefits) on our careers site for more details.

Company info

Comcast
Website : http://corporate.comcast.com